Privacy Policy

PRIVACY POLICY

This policy describes how Luisa Hat Studio uses, and shares personal information.

Types Of Information We Collect.

The following provides examples of the type of information that we collect from you and how we use that information, and what our interest is in using that information.

Cookies and First-Party Tracking

We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. We have a legitimate interest in making our website operate efficiently.

Cookies and Third-Party Tracking

We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites. We have a legitimate interest in engaging in behavior-based advertising.

Email Interconnectivity

If you receive an email from us, we use certain tools to capture data related to when you open our message and click on any links or banners. We have a legitimate interest in understanding how you interact with our communications to you.

Feedback/Support

If you provide us feedback or contact us for support, we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply. We have a legitimate interest in receiving and acting upon your feedback or issues.

Google Analytics

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

Mailing List

When you sign up for one of our mailing lists we collect your email address or postal address. We have a legitimate interest in sharing information about our organization.

Mobile Devices

We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website. We have a legitimate interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.

Payments

We collect your name, billing address, shipping address, e-mail address, phone number, and credit card number when you subscribe to our Products and/or Services. We use your information to perform our contract to provide you with our Products and/or Services.

Website Interactions

We use technology to monitor how you interact with our website. This may include which links you click on or information that you type into our online forms. This may also include information about your device or browser. We have a legitimate interest in understanding how you interact with our website to better improve it and to understand your preferences and interests to select offerings that you might find most useful. We also have a legitimate interest in detecting and preventing fraud.

Web Logs

We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors. We have a legitimate interest in monitoring our networks and the visitors to our website. Among other things, it helps us understand which of our services is the most popular. In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, partners, our affiliates, or publicly available sources.

WordPress

• Our store is hosted on WooCommerce. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WooCommerce’s data storage, databases, and the general WooCommerce application. They store your data on a secure server behind a firewall.
• If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
• All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
• PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Cookies

• Here is a list of some of the cookies that we use. We’ve listed them here so that you can choose if you want to opt out of cookies or not.
• _session_id, unique token, sessional, Allows WooCommerce to store information about your session (referrer, landing page, etc).
• _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. PREF, persistent for a very short period, is Set by Google and tracks who visits the store and from where.

  Use and Processing of Information

• In addition to the purposes and uses described above, we use information in the following ways:
• To identify you when you visit our website.
• To provide services.
• To improve our service offerings.
• To streamline the donation or payment process.
• To conduct analytics.
• To respond to inquiries related to support, employment opportunities, or other requests.
• To send promotional materials, including information relating to our services or promotions.

Sharing of Information.
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:

• Affiliates and Acquisitions. We may share information with our affiliates (e.g., parent organization, sister organization, joint ventures, or other organizations under common control). If another organization acquires or plans to acquire our Company, operations, or our assets, we will also share information with that organization, including at the negotiation stage.
• Other Disclosures with Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
• Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third-party intermediary.

Third-Party Service Providers
We share your information with third-party service providers. Among other things, service providers help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of Services. Such third-party Service Providers may have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices
You can make the following choices regarding your personal information:

1. Access to Your Personal Information. You may request access to your personal information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you.
2. Changes to Your Personal Information. We rely on you to update and correct your personal information. Note that we may keep historical information in our backup files as permitted by law. If our website does not permit you to update or correct certain information, contact us at the address described below.
3. Deletion of Your Personal Information. Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. You may, however, request information about how long we keep a specific type of information or request that we delete your personal information by contacting us at the address described below. If required by law we will grant a request to delete information, but you should note that in many situations we must keep your personal information to comply with our legal obligations, resolve disputes, enforce our agreements, or for another one of our business purposes.
4. Objection to Certain Processing. You may object to our use of your personal information by contacting us at the address described below.
5. Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.
6. Revocation of Consent. If you revoke your consent for the processing of personal information then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below.

How We Protect Personal Information
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. If we are required by law to inform you of a breach of your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

California Privacy Act
Under California law, residents of California are permitted to request details on how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make a request, please contact us.

Children’s Privacy
We do not intentionally collect any personal information from children under the age of 13. If you are under the age of 13, you can look at our websites, but you should not make a purchase or submit personal information to us. If you feel that we have collected data on a child, please reach out to us so that we can take appropriate action.

Users Outside the United States 
If you are a non-U.S. user of the Site, by visiting the Site and providing us with data, you understand and agree that the data you provide to us may be processed for the purposes listed in this Policy. You also understand and agree that the data you provide to us may be processed in the United States. U.S. laws regarding the processing of data may be less stringent than the laws of your country. By providing your data, you consent to this processing.

Miscellaneous
The following additional information relates to our privacy practices:

Third-Party Applications/Websites
We have no control over the privacy practices of websites or applications that we do not own.

Changes to This Privacy Policy
We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy.

Contact Information
If you have any questions, comments, or complaints concerning our privacy practices please contact us and we will attempt to respond to your requests and provide you with additional privacy-related information.